EXCHANGE & RETURN POLICY

At WEARBL4CK, we want you to have a smooth and comfortable shopping experience. As an independent brand, every order is carefully processed with attention and care.

If you experience an issue with your order, we're here to help.

EXCHANGE POLICY

We can assist with:

Size replacement requests
Damaged products
Incorrect items received

Size Replacement

If you have selected the wrong size, we can help arrange a replacement subject to availability.

Please note that the replacement product and applicable shipping costs for size-related requests are the customer's responsibility.

Please contact us before sending the product back so that we can guide you through the process.

To be eligible for a size replacement:

The product must be unused and unwashed.
Tags and original packaging must be intact.
The request must be raised within 5 days of delivery.

We strongly recommend checking the size chart carefully before placing your order.

RETURN POLICY

WEARBL4CK currently accepts returns only in cases involving:

Damaged products
Incorrect items delivered
Major manufacturing or printing defects

We do not accept returns for:

Change of mind
Incorrect size selection by the customer
Slight colour variations caused by differences between screens/displays and the actual printed product
Normal garment measurement tolerance

Please check the size chart carefully before placing your order.

DAMAGED, DEFECTIVE OR INCORRECT PRODUCT

If you receive a damaged, defective or incorrect product, please contact us within 7 days of delivery.

To help us verify the issue, please provide:

Your Order ID
Clear photographs of the product
A clear unboxing video, where available
Photographs of the original packaging
A brief description of the issue

Please keep the original packaging until your issue has been reviewed.

After verification, we will confirm the appropriate resolution and guide you through the next steps.

For damaged, defective or incorrect products that are verified and approved, WEARBL4CK will arrange the applicable replacement or resolution in accordance with our fulfilment process.

Qikink requires supporting evidence for defective or damaged-product claims, including an unboxing video and product/packaging photographs.

EXCHANGE & RETURN PROCESS

To request an exchange or return, email us at:

support@wearbl4ck.com

Please include:

Order ID
Registered email address or phone number
Details of the issue
Clear product images, where applicable
Unboxing video, where applicable

Our support team will review your request and guide you through the process.

Please do not send a product back without contacting us first.

PROCESSING TIME

Exchange and return requests are generally reviewed within 2–4 business days.

Once a replacement is approved, additional processing and shipping time may be required depending on your location and product availability.

IMPORTANT

Please check the size chart before placing your order.
Products must meet the applicable eligibility conditions for an exchange or return.
For size-related replacements, applicable replacement and shipping costs are the customer's responsibility.
Slight colour differences between the product image displayed on a screen and the actual printed product may occur and are not considered a defect.
Normal garment measurement variation within the manufacturer's stated tolerance is not considered a defect.
Please retain the original packaging until you are satisfied with your order.